play rummy
play rummy
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This app is available for your device
play rummy
This app is available for your device
Contact
+91 3294585510
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure you have a strong internet connection. Wait for a reliable signal and then click the "send OTP" button. If you don't receive the OTP after the specified time, you can reach out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your valid KYC documents to the customer support team via email to transfer your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the play rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can withdraw their winnings, but not any extra rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app, which includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a 3-hour timeframe, though it can take as little as 30 minutes. However, payment delays may occur, extending the wait to up to 24 hours in some cases. This delay is an exception to the usual efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If you encounter further problems, you can reach out to their care centre for assistance.
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